KPO & BACKOFFICE
KPO Service
Our KPO team applies advanced analytical and technical skills to assist enterprises in meeting customer demand for high-quality services while also creating efficiencies in company operations. We collaborate closely with your team to add new, strategic value to your products and services, increase ROI, and save up to 32% on costs.
Back office Service
You can manage your business functions more efficiently and effectively by outsourcing back office services from Optime Resources. We handle both core and non-core functions for your company. This service is both cost-efficientefficient and productive.
Optime Resources offers back office services to help your company and employees stay focused on the primary goals of the business. We never use standard solutions; instead, we analyse your entire business and prepare the solution that best meets your needs.
Why choose us for KPO Service?
Businesses face an additional burden when manual processes are combined with people-centric transactional ownership.
- Digital transformation tools are essential for effectively lowering costs, reducing time to market, and improving insights into the market and customers.
- Companies must implement digital KPO strategies to have a significant business impact on the top line in order to overcome internal constraints on implementing cost-effective KPO services.
Optime Resources KPO services can help you quickly expand your operations while also improving the quality, productivity, and retention of your internal teams. Our digital engineering tools, combined with optimization techniques, can assist clients in achieving cost savings of 20-30% and productivity gains of 25-30%.
Why choose us for Back office Service?
We offer the following back office services:
Data Entry Services: We provide outsourced data entry services including complex data entry, invoice entry, data auditing, documenting, and data processing from massive volumes of raw data. Our data entry specialists make these services accessible and available in a timely manner. We offer our customers high-quality data entry services with on-time delivery, complete privacy, and competitive pricing.
Enriching/Indexing digital Documents: We assist you in converting paper-based documents to electronic documents, which reduces physical storage while saving you time and money.
Transcription Services: We are a full-service transcription company that offers comprehensive and timely transcription services in the Inventory, Legal, Web, and Financial industries.
Email and Chat Support: It is important to respond to all emails and client chat messages on time. We have the domain expertise to handle email and chat support requests ranging from the most basic to the most complex. We provide technical support, customer care, verification processes, query resolution, and other services.
